Information for patients and families

What to expect on your visit to the Shriners Hospital for Children Mexico
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When your child has a medical condition, you become an expert at multitasking, taking care of them and your family while receiving answers to your questions and seeking appropriate treatment. The staff at Shriners Hospital for Children Mexico supports the patient and family on this journey, providing comprehensive, family-centered information and care options.

Here you will find resources you need to learn how you can support your patient's well-being.

How can we help?

We will guide you through the next steps in treating your patient.
Contact us
To receive assistance from the Shriners Hospital for Children Mexico staff
Contact us
International Patients
If you are outside of Mexico, we provide you with the guide to be treated at the Hospital.
Let Us Help

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Prepare your visit

Hospitalization can be a stressful time for you and your child. We will guide you so you have a positive experience.

The first step

Request a first-time appointment

Families and caregivers seeking treatment should start by contacting us to schedule an appointment.

Refer a Patient

If you are a doctor or family member of a patient, you can contact us to learn more about the care and treatments at Shriners Hospital for Children Mexico

Request an Appointment

Families and caregivers seeking treatment should start by contacting us to schedule an appointment.

Log in to the Patient Portal

Parents and guardians of existing patients can email, request records, schedule appointments and more.

Refer a Patient

Physicians and healthcare providers can contact us with questions about our services and to speak to our physicians.