Contact Us

Here, Families are Never Alone on their Children's Healthcare Journey

Below you will find a number of useful resources, including a list of frequently used numbers as well as contacts for patient referrals, sharing your feedback, donating, volunteering and more. We welcome your call or email.

If your child is experiencing an emergency situation, please call 911.

Where to Find Us

Shriners Children's Philadelphia
3551 N. Broad St.
Philadelphia, PA 19140

215-430-4000
215-430-4079 (fax)

Toll-free general information line:
800-281-4050

Request an Appointment

Families and caregivers seeking treatment should start by contacting us by phone, email or fax, or by completing our Request an Appointment form.

Contact Shriners Children's Philadelphia:

215-430-4140
215-430-4068 (fax)
PHLnewappts@shrinenet.org

Toll-free patient referral line for the United States:
800-237-5055

Toll-free patient referral line for Canada:
800-361-7256

Refer a Patient

Physicians and health professionals can contact us with questions about our services by phone, email or fax, or by completing our Patient Referral form.

Patient referrals for Shriners Children's Philadelphia:

215-430-4140
215-430-4068 (fax)
PHLnewappts@shrinenet.org

Toll-free patient referral line for the United States:
800-237-5055

Toll-free patient referral line for Canada:
800-361-7256

Frequently Used Numbers for Patients

Outpatient clinic: 215-430-4073 

Care management: 215-430-4105. Learn more about Our Treatment Approach.

Health information/medical records: 215-430-4045

Hospital tours: 215-430-4206

Share Your Compliments, Concerns and Suggestions

We’d like to hear about your visit and welcome your feedback.

Shriners Children's Philadelphia
3551 N. Broad St.
Philadelphia, PA 19140

215-430-4052
215-430-4079 (fax)
PHLPatientRelations@shrinenet.org

You can also share any concerns during your child's visit by speaking with the manager of the department or service area. Learn More.

Media and Public Relations Inquiries

Media and public relations: 215-430-4178

Volunteering and Donations

Volunteer services: 215-430-4031 or Volunteer_Phila@shrinenet.org

Monetary donations: 215-430-4055

In-kind donations: 215-430-4206

Careers and Continuing Education for Healthcare Professionals

Continuing education courses and information about upcoming programs: 215-430-4098

Other Questions?

Visit the Shriners Children's Philadelphia Home Page.

We’re always here for our patients, regardless of a family's ability to pay or insurance status.