HealtheLife Patient Portal

Who Can Use the HealtheLife Patient Portal?

In the HealtheLife patient portal, patients can access all medical records and care information regarding surgeries at all U.S.-based Shriners Children's locations; and rehabilitation visit information at Boston, Chicago, Greenville, Hawaii, Philadelphia, Portland, St. Louis, Southern California, Spokane and Texas prior to April 5, 2025. From April 5-May 5 2025, the HealtheLife portal will become a read-only portal for 30 days, being fully shut down starting on May 5, 2025.

Patients who have utilized the HealtheLife portal should start using the MyChart patient portal starting on April 5. Most of your information that was available in the HealtheLife portal will also be available within MyChart.

When your child is scheduled or registered for an appointment after April 5, 2025, you will receive an email with an authorization code and login instructions to access MyChart. You can request an activation code at any time via the link below or by calling the MyChart help desk at 800-237-5055 (option 8).

MyChart can be accessed online or through the MyChart app, which can be downloaded from Apple App Store or Google Play Store.

For Technical Support

For password reset and other technical assistance, please contact our partner provider, Cerner. They are available 24 hours a day, 7 days a week, at 877-621-8014.